Omni Channel Commerce Enablement
Omni Channel Commerce Enablement
Omnichannel Commerce Enablement
Transform your brand with a fully integrated commerce platform. WAC enables businesses to deliver consistent, personalized, and seamless shopping experiences across all channels, online stores, marketplaces, mobile apps, social media, and retail locations. From customer engagement through order fulfillment, we help you connect digital and physical operations to strengthen customer relationships and maximize ROI.
Our Omnichannel Commerce Enablement Impact
We help businesses create seamless shopping experiences across all their sales channels. Refer to the metrics below for a better understanding of how we have generated positive results for our clients.
35%
increase in customer retention through unified shopping journeys
40%
faster order fulfillment with integrated OMS & POS systems
25%
revenue growth via cross-channel promotions and loyalty programs
Our Omnichannel Commerce Enablement Case Studies
Electronics Retail Transformed With Unified Systems
- Unified commerce system implemented
- Loyalty programs integrated seamlessly
- Real-time stock accuracy achieved
Fashion Retail Optimized With Integrated eCommerce
- Integrated eCom, ERP systems
- Streamlined operations, increased speed
- Enhanced customer experience overall
Jewelry Retail Boosted With Omnichannel Experience
- Omnichannel shopping experience delivered
- Connected sales operations
- Achieved 20% sales growth
Omnichannel Commerce Enablement Services
We provide comprehensive omnichannel commerce solutions designed to integrate customer interactions and optimize business performance. Discover how our strategic expertise can elevate your commerce capabilities. Let's explore the possibilities.
Omnichannel Strategy & Consulting
We help businesses connect their online store, physical outlets, and other sales channels to create a smooth and consistent shopping experience. By bringing everything together, we make it easier for customers to shop.
POS & OMS Integration
Bring your in-store and online operations together with our POS (Point of Sale) and OMS (Order Management System) integration services. Real-time updates for inventory, pricing, and customer information ensure stock levels stay accurate, prices remain consistent, and customer service feels personal across all channels.
Marketplace & Social Commerce Enablement
Reach more customers by connecting your business to major platforms like Amazon, Noon, Instagram, and beyond through our Marketplace and Social Commerce Enablement services. Sell seamlessly on these channels and meet shoppers where they are, making your products easy to find and buy.
Unified Loyalty & Rewards Programs
Let your customers earn and use rewards whether they shop online, in stores, or anywhere else. With one account and one loyalty system, every purchase adds up. We make every purchase a reason to come back.
Mobile & In-Store Commerce Solutions
Connect your customers’ online and offline journeys with our Mobile & In-Store Commerce Solutions, linking mobile apps, websites, and physical stores. Bridging online and offline journeys creates a smooth and consistent shopping experience, making it easy for customers to engage with your brand anywhere.
Customer Data & Analytics
Gain a clear view of your customers with our Customer Data & Analytics services, bringing together data from all your channels. Combined insights for smarter decision-making help you understand customer behavior and preferences, enabling better business choices.
Why Choose Us?
As a trusted partner in e-commerce, we help you create a smooth and consistent shopping experience across all channels. Our team has the experience and practical solutions to connect with your customers wherever they are.
Unified Expertise
With extensive experience in integrating e-commerce, retail, and marketplace channels, we understand what it takes to create a seamless shopping experience for your customers. Our team is dedicated to helping you connect all your sales channels smoothly.
Scalable Solutions
Our solutions are made to support your business. They’re flexible and can easily adapt as you reach into new markets and add more channels. We build systems that can adapt as you change while preparing you for what's coming next.
Frictionless Customer Experience
Experience the difference with our commitment to providing a smooth customer journey. We ensure consistency at every interaction point, helping your business build trust and loyalty. Our dedicated support and customized solutions are designed to align perfectly with your goals, empowering you to deliver excellence at every engagement.
Global Integrations
With proven expertise in integrating leading platforms such as SAP, Salesforce, Magento, Shopify, and beyond, we ensure smooth connectivity across your business network. Our integrations are designed to boost efficiency and simplify operations, helping your business stay connected and competitive.
Our Omnichannel Commerce Enablement Process
We begin by thoroughly reviewing all your sales channels. Our team identifies gaps and opportunities, then establishes clear goals for integration, thereby developing a comprehensive strategy to unify your omnichannel commerce effectively.
Next, we integrate your eCommerce platform with POS, ERP, CRM, and third-party tools. We create a centralized, streamlined environment where data flows accurately across orders, inventory, and customer records, enhancing operational efficiency and reducing errors across your business.
With integrated systems supporting every interaction, we focus on delivering a consistent, engaging customer experience. We develop seamless customer journeys across your website, mobile app, social media, and physical locations. Every interaction reflects your brand identity, improving navigation, personalization, and engagement to help customers stick with your brand.
Before going live, we carefully test every workflow, from product browsing and checkout to order tracking and confirmations. Each channel is verified for reliability. Once approved, we deploy your omnichannel solution seamlessly, ensuring daily operations continue without interruption.
After going live, we monitor performance across all channels in real-time. Utilizing customer insights and data, we refine processes, enhance the user experience, and scale your systems as your business expands, to ensure a reliable omnichannel experience for the next generation.
Technology Stack
E-commerce Platforms
- Adobe Commerce
- Shopify
- BigCommerce
- WooCommerce
ERP & CRM
- SAP
- Salesforce
- Microsoft Dynamics
- Zoho
POS & OMS
- Lightspeed
- Square
- Oracle Retail
- custom solutions
Marketing & Loyalty
- Netcore
- Klaviyo
- HubSpot
- custom loyalty engines
Analytics & Personalization
- Google Analytics
- Adobe Analytics
- Segment
- AI-driven personalization tools
Industries We Serve
Retail
Discover transformative IT services in the digital era that drive seamless omnichannel experiences
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Healthcare
Innovative digital solutions that prioritize patient care to deliver exceptional medical services
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Education
Develop intuitive and immersive mobile applications that bring learning to the fingertips
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Food
Whisk your food business to new heights and satisfy food enthusiasts in the culinary landscape
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Fashion
Craft captivating narratives through visually stunning websites & immersive brand experiences
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Information Technology
Drive efficiency, innovation, and growth in the dynamic landscape of the information technology industry
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Financial
Stay ahead of the curve and harness our expertise to deliver customer-centric financial solutions
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Corporate
Construct websites that exponentiate your business leads and inculcate trust
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Real Estate
Empower real estate professionals with game-changing IT services that unlock untapped opportunities
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Hospitality
Redefine hospitality with cutting-edge digital solutions, creating unforgettable experience and guest loyalty
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Construction
Lay the foundation for your business with concrete technological & marketing solutions
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Travel and Tourism
Take a tour around the globe with captivating website that elevate your brand presence to a next level
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Manufacturing
Leverage agile digital solutions that streamline processes, foster innovation and thrust brand identity
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Automobile
Throttling up your digital presence to drive brand growth through industry-leading artistry
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Media
Rise up to the tunes with immersive audiovisual experiences that keep your crowd entranced and coming back for more
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Event Management
Bringing the immersive experience to you while leveraging next-gen technology for an unparalleled celebration
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Engineering Services
Manufacturing complex machinery with internet technology for future advancements and global challenges
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Beauty
Steal the red carpet with websites that captivate & branding that conquers the competition
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Electronics
Drive sales with tailored web traffic that supercharge your global brand recognition
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Non-Profit Organisation
Inspire positivity and empower changes in the community with technology that impact lives
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Social
Forging new relationships or strengthening existing ones, our innovative technology solutions help people connect seamlessly worldwide
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Entertainment
Amusive yet immersive web experiences combined with a roller coaster of features for an unforgettable online journey
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Case Studies
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Ensure that your brand is consistent on every single touch point through an intuitive visual strategy
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Digital Marketing
Engage with your customers and achieve your business goals with data-driven marketing solutions
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We’re Here to Connect Your Commerce Channels
Our expertise in omnichannel commerce helps you connect every sales channel into one integrated framework. Deliver consistent experiences, strengthen customer relationships, and help your business scale steadily. Get in touch with us today!
